One our our largest "needs" as individuals and groups of people is to feel heard and understood. That need is also one that we tend to strip away from others as we stand armed and ready with our talking points, without truly understanding the "why" behind our nemesis's words or actions. There are some people... Continue Reading →
Connection is a vital component in survival, parenting, relationships, and the world run by sales. Observation and open-ended questions are two tools that make connection possible.